If you run a contracting business, you’re always on the go. Meeting with clients, managing projects, and working on construction sites are just a few of the tasks that keep you busy. Unfortunately, these things aren’t conducive to answering phone calls from customers, especially when it comes to after-hours and weekend calls. That’s where a contractor answering service can help.
A live answering service for contractors provides an extension of your office staff and is perfect for scheduling appointments, taking messages, dispatching service requests, paging on-call staff for emergency calls, and more. The service works like an extra employee to handle your call volume and professionally represent your company at any time of day or night, including weekends and holidays.
When you have a reliable contractor answering Intercon Messaging Inc. service, you can focus on other tasks that are important to your business. This gives you more flexibility, which can help you grow your profits. Plus, it saves you the cost of hiring an additional in-house receptionist to handle your after-hours and weekend calls.
Contractors are often too busy to take calls during normal business hours. They may be traveling between job sites, on a client site with loud noises going on around them, or they might be too focused on their work to have the ability to stop what they are doing to answer a phone call. In addition, many businesses close their offices for breaks and holidays, which can mean that calls are not being answered. This is why a contractor answering service can be a valuable investment for your business.
Many potential customers will not call you back if they are not able to reach you. They might even go with a competitor who answers their calls if they can’t reach you, which means that you are losing out on sales opportunities. With a contractor answering service, you can ensure that your clients are able to reach you 24/7 so that they can hire you for their next project.
The best contractor answering services have dedicated teams of receptionists for various industries, such as HVAC businesses, restoration franchises, plumbers, towing companies, and more. These professionals will be able to help your customers with their issues and provide them with the customer service that they deserve. This will help you build a reputation as a trusted and reliable contractor, which can lead to more referrals and increased revenue for your business. If you’re ready to learn more about the benefits of a contractor answering service, contact us today! We’ll be happy to discuss your options and answer any questions that you might have. Our team is available 24 hours a day, 7 days a week to provide you with the quality customer service that your customers deserve.